Stacklink — Data deletion

Delete it. We mean actually.

Stacklink provides self-service deletion for remembered facts, subjects, sources, connections and projects. Full workspace erasure is completed after a verified request.

UPDATED 26 AUG 2026ACK 2 BUSINESS DAYSCOMPLETED WITHIN 30 DAYS

One factDelete a single memory record from the dashboard or the API.

One personSubject erasure removes every eligible record tied to that user, previewable first.

One projectRevokes access, queues scoped erasure and schedules logs for purge.

EverythingRequest verified full workspace erasure by email.

01Delete one remembered fact

Open Memory in the dashboard, find the record and delete it. It disappears from recall immediately. Over the API, DELETE /v1/memory/records/:memoryId does the same thing.

Deleting a source — the binding between a connected app and Memory — stops future learning. Choose the explicit retention action shown in the dashboard: retain governed records, forget learned records, or erase eligible learned records. Source removal does not silently choose erasure for you.

02Delete everything about one person

Some deletion requests are about a human, not a record: an end user asks to be forgotten, or an employee leaves. Stacklink treats that as a first-class operation — subject erasure removes every memory record tied to that user across the project, in one action, and reports what it removed.

You can preview an erasure before running it, so you can see exactly what will disappear. If a legal hold is active on any of those records, the erasure is refused rather than silently skipping them.

03Disconnect an account

Disconnecting removes the stored token for that user's app. The agent immediately loses access. Your user can also revoke from the provider's own settings — that takes effect instantly too, and the next call simply fails as unauthorised.

Disconnecting does not delete the record of what already happened; those log lines age out on your plan's retention schedule.

04Delete a project

Deleting a project revokes access immediately, queues removal of its connections, auth configuration, Memory and artifacts, and schedules its logs for purge after seven days. Other projects in the same workspace are untouched, and the workspace's plan is unaffected.

05Delete your whole account

The current workspace self-service action deactivates the workspace and revokes access. To erase the workspace and the data scoped to its projects, send a verified request to privacy@stacklink.in. Two honest exceptions apply to completed erasure:

Billing records — invoices and the tax trail are kept as long as accounting and tax law require. They contain amounts and dates, not your users' content.
Backups — encrypted backups roll off on their own schedule rather than being edited in place. Deleted data stays deleted from the live service and is not restored except in a disaster-recovery event.

Full workspace erasure is permanent and cannot be undone. Export anything you want to keep before asking us to erase it — Memory exports expire after 7 days.

06Ask us to do it

If you cannot reach something yourself, or you are an end user of a product built on Stacklink rather than the developer who built it, write to privacy@stacklink.in from the address on the account. Tell us what you want deleted — a record, a person, a project, or everything.

For a website meeting booking, email us from the address used to book and include the meeting date. Cal.com booking records and calendar invitations are separate from Stacklink account data. Account deletion or meeting cancellation does not automatically erase that booking history.

We aim to acknowledge within 2 business days and to complete verified requests within 30 days. If you are the end user of someone else's product, they are the controller of your data: we will action the deletion at their instruction and will help them respond to you.

Delete it. We mean actually.